Full-Time
Location: Kelowna, BC
Posted on: February 2026
Exemplar Care Management is a British Columbia–based service provider delivering compassionate, community-focused support services. Our approach is grounded in dignity, respect, and collaboration, with a strong emphasis on empowering individuals to live independently and achieve personal goals.
We work closely with individuals, families, and community partners to provide responsive, high-quality services tailored to the unique needs of each person we support.
Exemplar Care Management is seeking a Program Coordinator to support the effective delivery and coordination of community-based support programs. This role plays a key part in ensuring services are delivered in alignment with organizational standards, funder requirements, and individualized care plans.
The Program Coordinator provides operational oversight, staff support, and coordination between clients, families, support workers, and external partners to ensure high-quality outcomes for individuals receiving services.
Coordinate and oversee the day-to-day delivery of assigned programs
Support, mentor, and guide frontline support staff
Assist with staff scheduling, coverage, and resource allocation
Ensure services align with individualized care plans and organizational policies
Act as a point of contact for clients, families, and community partners
Monitor service quality and support continuous improvement initiatives
Maintain accurate documentation, reporting, and program records
Support onboarding, training, and performance development of staff
Participate in team meetings and contribute to program planning
Diploma or degree in Social Work, Child & Youth Care, Human Services, or a related field
Relevant experience in community services, health care, or social services
Previous leadership, coordination, or supervisory experience is an asset
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with documentation, reporting, and basic computer systems
Valid Class 5 driver’s licence and reliable transportation
Clear Criminal Record Check
First Aid & CPR certification (or willingness to obtain)
Ongoing leadership training and professional development
Supportive and collaborative team environment
Opportunities for career growth and advancement
Meaningful leadership role contributing to community impact
Competitive hourly wage of $35 per hour
Paid vacation time
Statutory holiday pay
Extended health benefits
Employee assistance and wellness support
This role may involve occasional travel within the community
Flexibility may be required to support program needs outside standard hours
A moderate level of physical fitness may be required depending on program needs
Applicants must be legally entitled to work in Canada
Position Type:Full-Time
Wage:$35 per hour
Location:Kelowna, BC